Sereneviewresorts
Copyright
©
2025
Sereneviewresorts
Welcome to Sereneviewresorts. By accessing and using our website, you acknowledge and agree to abide by these Terms of Service, which govern your interaction with our online hotel booking platform. Should you disagree with any part of these terms, we kindly ask that you discontinue use of our services.
Our platform offers users the ability to search and book accommodations at various hotels. By confirming a booking, you enter into a direct contract with the respective hotel. Sereneviewresorts acts as an intermediary and is not responsible for the accommodations themselves. It's essential to verify hotel details thoroughly before confirming your reservations.
Cancellations are subject to the policies of the hotel booked. Each hotel may have distinct cancellation conditions, including non-refundable options or specific notice periods. It is the user's responsibility to comprehend these terms at the time of booking. Sereneviewresorts does not absorb cancellation fees imposed by hotels.
Cancellations must be made within the timeframe specified by the hotel. Failure to cancel within these parameters may result in forfeiture of payment or additional fees. Confirm all terms during the booking process and save relevant documentation for reference.
To utilize certain features, you may need to create an account. You agree to provide accurate and current information during registration and to maintain the confidentiality of your login credentials. Users are fully responsible for activities under their accounts. Notify us at info@sereneviewresorts.com of any unauthorized access immediately.
Sereneviewresorts is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your access and use of the website. Furthermore, we hold no accountability for any loss or damage beyond our reasonable control.
Your privacy is paramount to Sereneviewresorts. This Privacy Policy details our practices regarding the collection, use, and sharing of information upon using our services.
Our practices comply with prevailing U.S. laws, including the California Consumer Privacy Act (CCPA) concerning personal information. We ensure that the data you provide is processed lawfully, fairly, and transparently.
We collect personal information directly from users, including name, email address, and booking details. Additionally, we gather non-personal information, such as browser type and pages viewed, to improve user experience.
Your information is used to facilitate bookings, provide customer support, enhance service quality, and comply with legal obligations. With your consent, we may also send promotional materials or updates.
Personal data is retained only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Upon fulfillment of these purposes, data will be securely deleted.
We adopt the latest security measures to protect personal information from unauthorized access, misuse, or disclosure. Secure server protocols and encryption tools are standard practice.
As per CCPA, you have the right to request the deletion, access, or correction of your personal information. Submit such requests to our Data Protection Officer via info@sereneviewresorts.com.
Our site utilizes cookies to personalize content, analyze our traffic, and enhance user experience. For more details, refer to our Cookie Policy at cookie-usage/.
For any inquiries regarding these terms or privacy practices, please contact us at:
This agreement is subject to amendments. Modifications will be posted with the updated effective date indicated. Continued use of the service implies acceptance of the revised terms.
Effective date: 01/17/2025
Copyright
©
2025
Sereneviewresorts