Sereneviewresorts : Privacy Policy

At Sereneviewresorts, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws in the United States.

Information We Collect

We collect information that you voluntarily provide to us when you use our services, such as when you make a reservation or contact customer support. This may include:

Personal Identification: Name, email address, phone number.
Reservation Details: Selected hotel, dates of stay, special requests.
Payment Information: Credit card details.
Technical Data: IP address, browser type, operating system.
Cookies and Usage Data.

How We Use Your Information

Your personal information is used to provide and improve our services, including:

Processing and managing your hotel bookings.
Communicating with you regarding your reservations and customer service inquiries.
Sending promotional offers and marketing communications, subject to your preferences.
Improving our website and services based on usage patterns.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption and secure server environments.

Your Rights and Choices

As a resident of the U.S., you have specific rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You have the right to request corrections to your information if inaccurate or incomplete.
Deletion: Subject to certain conditions, you can request the deletion of your information.
Opt-Out: You can opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@sereneviewresorts.com.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. These small data files are stored on your device when you visit our site:

Essential Cookies: Required to operate basic functions of the site.
Analytics Cookies: Help us understand how visitors interact with our site.
Advertising Cookies: Used to deliver relevant advertisements to you.

For more information on our use of cookies, please refer to our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. The updated policy will be effective as of the stated date of revision, 01-07-2025. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@sereneviewresorts.com

Address: 2517 Lakeside Woods Drive Bumpass 23024 United States